Privacy Policy
How we handle your personal data when you join our waitlist, get in touch, or browse this site — written to align with India's data-protection law.
Draft — to be reviewed by the company's CA / Company Secretary before launch.
Last updated: [to be set]
This Privacy Policy explains how TransGreen Ventures Limited ("TransGreen", "we", "us", or "our") collects, uses, stores, and protects personal data through this website and our pre-operative TransRapid service. We aim to comply with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable rules in India.
What we collect
When you join our waitlist, reserve a seat in advance, or contact us, you may share the following personal data with us:
- Your name
- Your phone number (including WhatsApp number, where you provide it)
- Your email address
- Any message or enquiry details you choose to send us
We may also collect limited technical information automatically, such as your approximate location and device or browser type, through privacy-friendly analytics. We do not knowingly collect data from children without verifiable parental consent.
Why we collect it
We use your personal data only for clearly defined purposes, including to:
- Notify you about the launch of the TransRapid service and related updates;
- Respond to your enquiries, requests, and feedback;
- Let you reserve a seat or confirm your journey once the service begins;
- Improve our website and understand, in aggregate, how it is used;
- Meet our legal, regulatory, and record-keeping obligations.
Where the DPDP Act requires it, we process your personal data on the basis of your consent, which you may withdraw at any time.
How we store and share it
We take reasonable security measures to protect your personal data against loss, misuse, and unauthorised access. We retain it only for as long as necessary for the purposes described above, or as required by law.
- We do not sell your personal data.
- We share it only with trusted service providers (data processors) — for example, communication, hosting, or analytics providers — who act on our instructions and are bound to protect it.
- We may disclose data where required by law, regulation, or a valid legal request.
Your rights
Subject to the DPDP Act, you have the right to:
- Access a summary of the personal data we hold about you;
- Request correction or updating of inaccurate or incomplete data;
- Request erasure of your personal data, where appropriate;
- Withdraw your consent for future processing;
- Nominate another individual to exercise your rights in the event of death or incapacity;
- Raise a grievance with us, and escalate to the Data Protection Board of India.
To exercise any of these rights, please contact our Grievance Officer using the details below.
Cookies & analytics
We use privacy-friendly analytics to understand how our website is used, in aggregate. We aim to avoid unnecessary tracking and do not use intrusive advertising cookies. Where cookies or similar technologies are used, you can control them through your browser settings.
Grievance Officer
If you have any questions, concerns, or complaints about how we handle your personal data, you may contact our Grievance Officer:
- [Grievance Officer name]
- Email: grievance@transgreenventures.com
We will acknowledge and respond to grievances within the timelines prescribed under applicable law.
Contact
TransGreen Ventures Limited (CIN U79110KL2023PLC083704)
No. 5-823, Municipal Library Road, North Paravoor, Ernakulam District, Kerala – 683 513
Email: hari@transgreenventures.com
Phone: +91 90722 60923
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected on this page with a revised "Last updated" date. We encourage you to review it periodically.